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Terms & Conditions

Terms and Conditions for BINS2CURB Trash-to-Curb Service

 

Welcome to BINS2CURB! By using our trash-to-curb services, you agree to the following Terms and Conditions. Please read carefully before booking or using our services.

 

1. Service Overview​

  • Bins2curb provides trash-to-curb services, including the transportation of trash bins to the curb for scheduled waste collection, and returning bins to your designated storage location after pick-up.

  • Our services are available to residential, commercial, and HOA customers within our service area, which may vary based on location.

 

2. Service Availability

  • Services are available Monday through Saturday from [insert service hours], excluding holidays. Service schedules may vary due to weather conditions, holidays, or other unforeseen circumstances.

  • We will notify customers in advance if any changes to the service schedule are necessary.

 

3. Scheduling

  • Customers must schedule services at least [insert time period, e.g., 24-48 hours] in advance.

  • If customers require changes to their scheduled pick-up, they must notify us at least [insert number of hours] prior to the scheduled time.

  • We reserve the right to modify, reschedule, or cancel services due to weather, safety concerns, or other factors beyond our control.

 

4. Payment Terms

  • Payment is due at the time of booking the service. We accept payments via [list payment methods, e.g., credit card, PayPal, etc.].

  • For recurring services (e.g., weekly or monthly), payments are billed [insert frequency] and must be made in advance.

  • Late payments may result in a suspension of services and additional late fees of [insert amount or percentage].

 

5. Customer Responsibilities

  • Customers must ensure that trash bins are accessible and placed in a location where our team can easily retrieve and return them.

  • Bins must be placed at the curb by [insert time] on the scheduled service day, and should not block driveways or roadways.

  • Trash must be securely contained within the bins. Overflowing trash or items outside the bins may not be collected.

  • For HOA or vacation rental properties, customers must ensure the service schedule aligns with turnover dates or HOA requirements.

 

6. Cancellations & Refunds

  • Customers may cancel or reschedule services at least 48 before the scheduled pick-up time.

  • Cancellations made within [insert number of hours] of the scheduled service will be charged a cancellation fee of [insert amount].

  • Refunds will only be issued if services are not provided due to our error.

 

7. Liability

  • Bins2curb is not liable for any damage to trash bins, property, or personal injuries caused by improperly placed bins, obstructions, or unsafe conditions.

  • We will take reasonable precautions to avoid damage while providing our services but are not responsible for unforeseen circumstances, such as accidents or weather-related events.

  • Customers are responsible for maintaining their trash bins in good condition. We will not be liable for damage to bins that are excessively worn, broken, or improperly maintained.

 

8. Service Restrictions

  • We do not provide collection of hazardous materials, electronics, large furniture, or items not permitted by local waste management authorities.

  • Customers should ensure their trash is in accordance with local waste disposal regulations. Any prohibited or restricted items may result in additional charges or refusal of service.

 

9. Modifications to Terms

  • Bins2Curb reserves the right to change, modify, or update these Terms and Conditions at any time. Customers will be notified of any significant changes via email or on our website.

  • Continued use of the service after changes to the Terms and Conditions will constitute acceptance of those changes.

 

10. Termination of Service

  • We reserve the right to suspend or terminate service for failure to comply with these terms, repeated missed payments, or abusive behavior towards our staff.

  • Termination will occur after reasonable attempts to resolve issues with the customer.

 

11. Privacy & Data Protection

  • We value your privacy and protect your personal information. Any personal data collected will only be used for service-related purposes, such as scheduling, billing, and customer support.

  • We will never sell or share your personal information with third parties, except when required by law or for payment processing.

 

12. Contact Information

For any questions, service inquiries, or concerns, please contact us at:

 

By booking and using Curbside Appeal’s services, you agree to these Terms and Conditions.

Note: Tailor these terms to your specific business model and legal requirements. Consider consulting a legal professional to ensure compliance with your local laws and regulations.

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